Tuesday, 20 April 2004, 8:30 - 10:15 (Grand Ballroom 104 & 105)

Sanghoon Lee, Executive Vice President, KT, Korea
Beyond Broadband Networks: Emerging Services & Business Challenges

Sanhoon Lee is an Executive Vice President of KT, where his organization, Network Group, is responsible for KT¡¯s whole Network planning and operation. He received his B.S. degree in electrical engineering from Seoul National University, Korea, in 1978, and his M.S. and Ph.D. degrees in systems engineering from the University of Pennsylvania, Philadelphia, in 1982 and 1984 respectively. From 1984 to 1990 he was with Bell Communications Research (Bellcore), where his research activities were in broadband networks. Since 1991, he has been with KT and currently served as the head of Network Group. Dr. Lee has been contributing to setting up the deployment strategy of the national information infrastructure and is one of the leading opinion makers for directing the future information society of Korea. Dr. Lee is a member of National Academy of Engineering in Korea and a fellow of IEEE.



Pieter Knook, Senior Vice President, Microsoft, USA
Accelerating OSS/BSS Agility based on XML and Web Services  

As senior vice president of the Mobile and Embedded Devices Division at Microsoft Corp., Pieter Knook is responsible for the development, marketing and sales of software that runs in devices from cars to personal digital assistants and phones. He also is responsible for the sales with the communications sector business, which encompasses Microsoft¡¯s activities with network service providers in the wireless, wireline and cable arena as well as media and entertainment. The division¡¯s mission is to build a new platform business in areas such as Windows Mobile-based Smartphones and Pocket PCs and a variety of embedded Windows® Powered devices. These devices support a range of usage scenarios such as mobile information work, media and entertainment, MSN® communications services, and line of business applications development, and can be used in different modes such as speech mode in cars or with location services while on the go.


From 2001 to 2003, Knook was responsible for the Network Service Provider (NSP) group before it was merged with the Mobile Devices Division and, subsequently, the Embedded Devices Group and Automotive Business Unit. Knook has been with Microsoft since 1990 and has held a variety of key management positions for the company at its Redmond, Wash., headquarters and internationally. From 1997 to 2001, Knook was president of Microsoft Asia, overseeing sales, marketing and support in greater China, Southeast Asia, India, Korea and Japan. Under his leadership the region more than doubled revenue expectations and became the fastest growth area for Microsoft.


Wednesday, 21 April 2004, 8:45 - 10:15 (Grand Ballroom 104 & 105)

Tomonori Aoyama, Professor, University of Tokyo, Japan
Ubiquitous Network: The Next Networking Paradigm beyond Internet  

Dr. Tomonori Aoyama is a professor at the Department of Information and Communication Engineering, Graduate School of Information Science and Technology, the University of Tokyo. Previously he was director at NTT Opto-Electronics and Optical Network Systems Laboratory. He was also with Nippon Telegraph and Telephone Corp, Electrical Communication Laboratories. Dr. Aoyama was the past director of General Affairs of IEICE (Institute of Electronics, Information and Communication Engineers). He is an IEEE Fellow and past IEEE Communications Society Board of Governor Member (2001-2002), past chair of the IEEE ComSoc Japan Chapter, Chairman of the Photonic Internet Forum (PIF), Chairman of the Digital Cinema Consortium of Japan (DCCJ), and Vice Chairman of the Ubiquitous Networking Forum. Dr. Aoyama had numerous publications including the following books: Applications of Digital Signal Processing (1981), Basic Theory of Digital Signal Processing (1988), Signal Processors (1990), Super-High-Definition Images (1995, written in English), Broadband ISDN and ATM Technologies (1995), Introduction of ATM (1998), and Engineering of Optical Communication Systems (1998). He obtained his master degree of Electrical Engineering from the University of Tokyo in 1969 and Ph Doctor degree from the University of Tokyo in 1991. His main research areas include the next generation networking technologies from layer 1 (e.g., photonic networking) to higher layer (e.g., ubiquitous middleware).



Todd DeLaughter, Vice President, HP, USA
Business Agility for Service Provider OSS - Ensuring Operations Support Processes Deliver Maximum Value to the Service Provider's Business  

Todd DeLaughter is the worldwide VP and GM of Management Software Organization (MSO), reporting to Nora Denzel, Senior VP of HP's Software Global Business Unit. In this role, Todd is responsible for leading HP's execution of the Adaptive Management strategy, with overall business accountability for the group, including new product planning, operations, marketing, and R&D, as well as the finance and HR functions. The Adaptive Management space represents a significant growth opportunity for SGBU and is the strategic lynchpin for HP's future success in the enterprise space. Prior to this role, Todd was responsible for the worldwide HP OpenView Marketing, Planning and Operations functions for five months following the successful integration of TeMIP into the OpenView organization as part of HP's merge with Compaq. With Compaq, he was the Director of the OSS Products group for the Corporate Telco Division, based in Sophia Antipolis, France. In this position, he oversaw the engineering and product management operational activities for Compaq's industry leading TeMIP Network Management product and the OSS portfolio managed by the Telco division. Todd serves as an advisory board member of the Telemanagement World Forum (TMF), the industry standards body for Network Service Provider Operational Support Systems. He has 19 years of experience in the Information Technology industry - spending the last 18 years with Compaq in a variety of product management, engineering management, and engineering roles. Todd holds a B.S. in Electrical Engineering from the University of Houston.


Thursday, 22 April 2004, 8:45 - 10:15 (Grand Ballroom 104 & 105)

Enrico Bagnasco, Head of Service Innovation, Telecom Italia, Italy
A New OSS Paradigm for the Broadband Era  

Enrico Bagnasco holds a Computer Science degree from the University of Torino, Italy and joined CSELT, the Telecom Italia¡¯s research center now named Tilab, in 1988. He contributed to the OSS standardization (ETSI, ITU and T1M1) and led a number of EURESCOM and EU research projects. He chaired the ETNO (European Public Telecommunications Network Operators' Association) TMN working group and has been active in IEEE Communications Society since 1994. Enrico was General Co-Chair of NOMS 2002. Since 1998 he is representing the Telecom Italia Group in the TMF Board, where he served as Vice-Chair Europe and Chair of the Strategic Planning Committee. Within Tilab, he has led OSS projects on SDH, ATM and Broadband Access Networks, and was assigned to different management responsibilities. Currently he is Head of Service Innovation, managing all Tilab research activities on wireline and mobile innovative services.



Virgilio Almeida, Professor, Federal University of Minas Gerais, Brazil
Capacity Planning: What, Why, and How  

Virgilio A. F. Almeida is a professor and chair of the Computer Science Department at the Federal University of Minas Gerais, Brazil. His research interests include performance evaluation and modeling of large-scale distributed systems. He was a visiting professor at Boston University (1996) and Polytechnic University of Catalunya in Barcelona (2003) and held visiting appointments at Xerox PARC (1997) and Hewlett-Packard Research Laboratory (2001). He published over 90 technical papers and was co-author of five books on performance modeling, including "Capacity Planning for Web Services: metrics, models, and methods," "Scaling for E-business: technologies, models, performance, and capacity planning," and "Capacity Planning and Performance Modeling: from mainframes to client-server systems", published by Prentice Hall in 2002, 2000, and 1994, respectively. Almeida is the recipient of various prizes, teaching awards, and best paper awards including an award from Compaq/Brazil for the paper "Characterizing Reference Locality in the WWW" (with Mark Crovella and Azer Bestravos). He has served as the chairman of the National Board on Graduate Education of Computer Science (Brazil). He is the program co-chair of the ACM-WOSP'2004 conference. Almeida serves on the Editorial Board of First Monday, a multidisciplinary journal on the Internet (